Shipping policy
1. Shipping Charges
All shipping charges for orders placed on our website are the responsibility of the customer. These charges are calculated based on the weight, dimensions, shipping destination, and shipping method selected during the checkout process. You will be presented with the shipping options and corresponding costs before finalizing your order.
2. Shipping Methods
We offer a range of shipping methods to accommodate different delivery timeframes and budgets. You can select the shipping method that best suits your needs during the checkout process.
3. Shipping Destinations
We ship to locations within North America. Please ensure you provide accurate shipping information to avoid delays or errors in delivery.
4. Order Processing Time
Orders are typically processed and prepared for shipment within 3-5 business days of order placement. This processing time may vary during peak seasons or due to unforeseen circumstances, but we make every effort to ensure timely order processing.
5. Delivery Times
Delivery times vary depending on the shipping method and destination. While we strive to meet estimated delivery times, we cannot guarantee specific delivery dates. Delays may occur due to factors beyond our control, such as weather conditions or shipping carrier issues.
6. Tracking Information
Once your order has been shipped, we will provide tracking information to enable you to monitor the progress of your delivery. You can use this information to estimate when your order will arrive.
7. Shipping Fees
Shipping fees are calculated based on the order's weight, dimensions, destination, and the selected shipping method. These fees are presented to you during the checkout process, and you will have the opportunity to review them before confirming your order.
8. Returns and Refunds
As a wholesale facility, we do not accept returns under any circumstances unless the product received is significantly different from the website or verbally agreed description, and/or received damaged.
9. Contact Us
If you have any questions or concerns about our customer-paid shipping policy, please don't hesitate to contact our customer support team at wholesale@buyboxdeals.com.
By placing an order on our website, you agree to abide by the terms and conditions of this customer-paid shipping policy.